Resolved -
This incident has been resolved.
Apr 23, 16:00 CEST
Update -
The A-Feed is now back on municipal grid power and remains UPS-protected, as reported previously. Due to a faulty module that caused today's issue, the UPS cluster for the A-Feed is currently operating with reduced redundancy (N instead of N+1). Repair is scheduled for tomorrow. We will keep you updated.
Apr 21, 18:57 CEST
Monitoring -
The load on Feed A is back under UPS protection; power is currently being supplied via generator and will be switched back to the utility grid shortly.
Apr 21, 14:57 CEST
Identified -
During routine maintenance of the UPS array for the A Feed, a malfunction occurred in one of the UPS modules. As a result, the system switched to bypass mode (automatically as intended), and the A Feed is currently running on emergency power. There was no impact on the IT infrastructure at any time.
The datacenter operator is working with the the manufacturer to resolve the issue as quickly as possible and will switch back to normal operation once the issue is resolved.
Till then, power on the A feed is not redundant and depending on emergency power.
We will keep you updated on the progress.
Apr 21, 09:00 CEST