Resolved -
Sessions have been stable for 18 hours now. We are closing this incident.
Aug 7, 15:23 CEST
Update -
The sessions with Tata were brought back into service without any issues. We are monitoring their stability and awaiting the RFO report from Tata.
Aug 6, 21:43 CEST
Update -
Tata NOC has advised us to reestablish the BGP sessions. We will do so in the next few minutes and do not anticipate any issues. So far, we have not received an RFO (Reason for Outage) report.
Aug 6, 21:33 CEST
Monitoring -
Over the last hour, our monitoring systems detected intermittent BGP session flaps with one of our transit providers (Tata Communications) at our EQX PoP. We decided at 14:36 to gracefully disconnect Tata at this site until they have clarified and resolved the root cause. This issue originates outside of dataforest's own network.
During the initial flapping and subsequent route convergence, minor packet loss or brief timeouts may have occurred on individual paths. As the majority of our traffic is routed via direct peering and other transit providers, the overall impact was minimal.
The Tata ports at our DRT PoP remained stable throughout.
Aug 6, 14:00 CEST