In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 2026 - 23:00 CEST
Sep 21, 2026 - 23:00 CEST
Scheduled - The internet exchange DE-CIX has announced maintenance on its Frankfurt peering platform.
When our own port is affected by such maintenance, we gracefully reroute the affected traffic in advance. Our port is not affected by this maintenance, so no action is required from our side.
Please note: DE-CIX Frankfurt is one of the world's largest internet exchanges. Other networks affected by the maintenance may not reroute their traffic in advance, potentially causing connectivity issues on paths to or from dataforest even though our own network remains fully operational.
We have seen this during previous DE-CIX maintenance windows and publish this notice as a precaution. Such issues occur outside our control and cannot be prevented or resolved by us.
Sep 21, 2026 23:00 - Sep 22, 2026 06:00 CEST
When our own port is affected by such maintenance, we gracefully reroute the affected traffic in advance. Our port is not affected by this maintenance, so no action is required from our side.
Please note: DE-CIX Frankfurt is one of the world's largest internet exchanges. Other networks affected by the maintenance may not reroute their traffic in advance, potentially causing connectivity issues on paths to or from dataforest even though our own network remains fully operational.
We have seen this during previous DE-CIX maintenance windows and publish this notice as a precaution. Such issues occur outside our control and cannot be prevented or resolved by us.
Sep 21, 2026 23:00 - Sep 22, 2026 06:00 CEST
dataforest Network
Under Maintenance
Edge Network (affects all locations)
Under Maintenance
DDoS Protection (affects all locations)
Operational
Dedicated Servers (EQX-FR4 & DRT-FRA8)
Operational
Datacenter MC-FRA01
Operational
Datacenter Core Routing & Switching
Operational
Ceph Cluster
Operational
Virtual Servers
Operational
Dedicated Servers
Operational
Plesk Web Hosting
Operational
TeamSpeak3 Servers
Operational
Network Storage
Operational
Facilites
Operational
Datacenter FC-FRA4
Operational
Datacenter Core Routing & Switching
Operational
Dedicated Servers
Operational
Facilites
Operational
General Services
Operational
Avoro CP & Support
Operational
PHP-Friends CRM & Support
Operational
Hotline
Operational
Dedicated Control Panel
Operational
IPMI VPN
Operational
DDoS Manager
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
vnode16 (PHP-Friends) Migration Sep 23, 2026 21:00 - Sep 24, 2026 01:00 CEST
We need to carry out maintenance on the host system vnode16 which is containing PHP-Friends G1/G2 VMs. The VMs will be migrated to other (identical or better) host systems which involves a short downtime (depending on the disk size of the VM, about 20 minutes per 50 GB). Customers may check in our control panel (SolusVM) if they have any VMs running on vnode16.
To minimize the impact for affected customers, we migrate one VM after another and we will do it over night only (21:00 CEST - 01:00 CEST).
Please make always sure that your VM is configured to be "reboot resistant", so that all software you need starts at boot time and is stopped cleanly when the host system sends an ACPI shutdown signal.
Posted on Sep 20, 2026 - 15:55 CEST
To minimize the impact for affected customers, we migrate one VM after another and we will do it over night only (21:00 CEST - 01:00 CEST).
Please make always sure that your VM is configured to be "reboot resistant", so that all software you need starts at boot time and is stopped cleanly when the host system sends an ACPI shutdown signal.
Posted on Sep 20, 2026 - 15:55 CEST
Network Storage Infrastructure Sep 24, 2026 11:00 - Sep 25, 2026 09:00 CEST
Start: 24.09.2026, 11:00 CEST
End: 25.09.2026, 09:00 CEST
We will carry out maintenance on our network storage infrastructure to permanently resolve an issue with the underlying RAID system.
The network storage is primarily used as external backup storage for managed servers and web hosting platforms. During the maintenance window, existing backups will be temporarily inaccessible, and no new backups can be created.
Additionally, booting from ISO images will be unavailable for Avoro VMs. We strongly recommend fully unmounting any ISOs before the maintenance begins to prevent the VM from becoming unmanageable via the customer portal.
Some customers also use the network storage for active workloads. You can check whether you are affected by looking for active mounts beginning with nfs-xxxxx.php-friends.de on your server.
Posted on Sep 21, 2026 - 00:50 CEST
End: 25.09.2026, 09:00 CEST
We will carry out maintenance on our network storage infrastructure to permanently resolve an issue with the underlying RAID system.
The network storage is primarily used as external backup storage for managed servers and web hosting platforms. During the maintenance window, existing backups will be temporarily inaccessible, and no new backups can be created.
Additionally, booting from ISO images will be unavailable for Avoro VMs. We strongly recommend fully unmounting any ISOs before the maintenance begins to prevent the VM from becoming unmanageable via the customer portal.
Some customers also use the network storage for active workloads. You can check whether you are affected by looking for active mounts beginning with nfs-xxxxx.php-friends.de on your server.
Posted on Sep 21, 2026 - 00:50 CEST
[DRT-FRA8] Edge Router Replacement & Core Switch Updates Sep 24, 2026 23:00 - Sep 25, 2026 03:00 CEST
Start: 24.09.2026, 23:00 CEST
End: 25.09.2026, 03:00 CEST
We will upgrade our DRT-FRA8 PoP by replacing the site's Juniper MX edge router with a new device. This will significantly increase our backbone and DDoS protection capacity at this PoP. Only customers connected locally at DRT-FRA8 are expected to experience downtime.
Who is affected:
Directly affected (downtime): All BGP, GRE, IP Transit, and dedicated server customers connected locally at DRT-FRA8 (identifiable by the server's hostname).
Indirectly affected (no downtime): All other customers. Temporary reroutings of some peering connections may result in slightly increased latency. Traffic and DDoS protection will be handled by our secondary PoP EQX-FR4. Our available backbone capacity will be reduced by roughly half but remains sufficient for the expected traffic levels. As usual, a residual risk remains when working on critical backbone infrastructure.
Fallback Plan:
In the highly unlikely event of a critical failure at our secondary PoP before the new router is fully operational, we will immediately abort the migration and restore service via the existing router within 30 minutes. The same applies to any production issues with the new router.
Maintenance schedule & impact for DRT-FRA8:
• Up to 30 minutes: We will disconnect the PoP from the dataforest network and validate correct rerouting behaviour. Local customers will remain online but without connectivity to other dataforest locations. To avoid blackholing, drain your services at this PoP at the start of the maintenance window if possible.
• Up to 60 minutes: Full disruption for all local connections and servers at DRT-FRA8. In parallel, we will perform necessary software updates on the site's core switches to avoid a separate maintenance window. Depending on your connectivity, service may be restored and interrupted multiple times during this timeframe.
• Up to 30 minutes: We will integrate the PoP back into the dataforest network. Once complete, connectivity will be fully restored and traffic can be routed back to this PoP.
The durations are estimates for each step and do not represent fixed start or end times within the maintenance window.
Customer action suggested (DRT-FRA8 only):
• BGP, GRE & IP Transit Customers: Please actively reroute traffic away from your DRT-FRA8 sessions for the entire maintenance window to avoid disruptions or traffic blackholing.
• High-Availability Workloads: We strongly recommend temporarily draining affected nodes from your global load balancing prior to the maintenance.
During the maintenance, our team will focus on the work itself rather than providing live status updates. We will report the actual duration of each step and any issues encountered once the maintenance is complete.
Posted on Sep 21, 2026 - 00:28 CEST
End: 25.09.2026, 03:00 CEST
We will upgrade our DRT-FRA8 PoP by replacing the site's Juniper MX edge router with a new device. This will significantly increase our backbone and DDoS protection capacity at this PoP. Only customers connected locally at DRT-FRA8 are expected to experience downtime.
Who is affected:
Directly affected (downtime): All BGP, GRE, IP Transit, and dedicated server customers connected locally at DRT-FRA8 (identifiable by the server's hostname).
Indirectly affected (no downtime): All other customers. Temporary reroutings of some peering connections may result in slightly increased latency. Traffic and DDoS protection will be handled by our secondary PoP EQX-FR4. Our available backbone capacity will be reduced by roughly half but remains sufficient for the expected traffic levels. As usual, a residual risk remains when working on critical backbone infrastructure.
Fallback Plan:
In the highly unlikely event of a critical failure at our secondary PoP before the new router is fully operational, we will immediately abort the migration and restore service via the existing router within 30 minutes. The same applies to any production issues with the new router.
Maintenance schedule & impact for DRT-FRA8:
• Up to 30 minutes: We will disconnect the PoP from the dataforest network and validate correct rerouting behaviour. Local customers will remain online but without connectivity to other dataforest locations. To avoid blackholing, drain your services at this PoP at the start of the maintenance window if possible.
• Up to 60 minutes: Full disruption for all local connections and servers at DRT-FRA8. In parallel, we will perform necessary software updates on the site's core switches to avoid a separate maintenance window. Depending on your connectivity, service may be restored and interrupted multiple times during this timeframe.
• Up to 30 minutes: We will integrate the PoP back into the dataforest network. Once complete, connectivity will be fully restored and traffic can be routed back to this PoP.
The durations are estimates for each step and do not represent fixed start or end times within the maintenance window.
Customer action suggested (DRT-FRA8 only):
• BGP, GRE & IP Transit Customers: Please actively reroute traffic away from your DRT-FRA8 sessions for the entire maintenance window to avoid disruptions or traffic blackholing.
• High-Availability Workloads: We strongly recommend temporarily draining affected nodes from your global load balancing prior to the maintenance.
During the maintenance, our team will focus on the work itself rather than providing live status updates. We will report the actual duration of each step and any issues encountered once the maintenance is complete.
Posted on Sep 21, 2026 - 00:28 CEST
[FC-FRA4] Power Infrastructure Upgrades Oct 12, 2026 08:00 - Oct 23, 2026 17:00 CEST
Start: 12.10.2026, 08:00 CEST
End: 23.10.2026, 17:00 CEST
Power infrastructure upgrades will be carried out at FC-FRA4 across two phases. The work is intended to improve redundancy and operational stability while providing additional capacity for future growth. No downtime is planned for connected systems.
From 12.10.2026 to 16.10.2026, the power feeds of distribution systems A and B will be modified to improve selectivity and operational safety. The work will be performed sequentially, with only one power path being worked on at a time. During each respective phase, the affected power path will be supplied by the datacenter's diesel generator system, while UPS protection remains active throughout generator operation.
As this phase involves switching and work on the active power infrastructure, a small residual risk remains. In the (unlikely and unexpected) event of a disruption affecting the respective path, some rack feeds will become unavailable.
From 19.10.2026 to 23.10.2026, additional electrical supply lines will be installed, tested and commissioned to expand the site's power infrastructure and provide additional capacity.
We will provide an update should any unexpected impact occur.
Posted on Sep 19, 2026 - 16:15 CEST
End: 23.10.2026, 17:00 CEST
Power infrastructure upgrades will be carried out at FC-FRA4 across two phases. The work is intended to improve redundancy and operational stability while providing additional capacity for future growth. No downtime is planned for connected systems.
From 12.10.2026 to 16.10.2026, the power feeds of distribution systems A and B will be modified to improve selectivity and operational safety. The work will be performed sequentially, with only one power path being worked on at a time. During each respective phase, the affected power path will be supplied by the datacenter's diesel generator system, while UPS protection remains active throughout generator operation.
As this phase involves switching and work on the active power infrastructure, a small residual risk remains. In the (unlikely and unexpected) event of a disruption affecting the respective path, some rack feeds will become unavailable.
From 19.10.2026 to 23.10.2026, additional electrical supply lines will be installed, tested and commissioned to expand the site's power infrastructure and provide additional capacity.
We will provide an update should any unexpected impact occur.
Posted on Sep 19, 2026 - 16:15 CEST