Completed -
The scheduled maintenance has been completed.
Jun 29, 19:00 CEST
Verifying -
The maintenance has been successfully completed. We are keeping the window open for a few more minutes to closely monitor the network and any support tickets.
Jun 29, 18:42 CEST
Update -
The Anti-DDoS cluster at EQX-FR4 has been back in service for the past 15 minutes, re-enabling granular mitigation for all dataforest edge routing POPs. Maintenance at DRT-FRA8 is still in progress but should not lead to a complete loss of granular mitigation at this PoP. As planned, only a portion of the capacity is being taken offline at any given time.
Jun 29, 18:13 CEST
Update -
We have to extend the maintenance window to fix an unforeseen issue with our Anti-DDoS cluster at EQX-FR4. Currently, granular DDoS mitigation is unavailable at this PoP. Granular mitigation at DRT-FRA8 and basic filtering at EQX-FR4 are in service.
Jun 29, 17:03 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 15:00 CEST
Scheduled -
We will carry out maintenance on our DDoS protection infrastructure.
What we are doing
We will deploy software updates to our redundant DDoS scrubbing cluster. Filter appliances will be taken out of production and updated one by one to ensure mitigation capacity is always sufficient. After each update, functionality will be verified before we move on to the next filter.
Expected impact
No customer impact is expected at any datacenter, but it cannot be ruled out entirely. Idle (inactive) connections/sessions may time out; active ones should not, as they are synchronized during the startup of a new software release. If you notice anything unusual, such as timeouts of active sessions or the inability to connect to your server, please contact our support.
Affected customers
All IP prefixes routed through our DDoS protection (which is the default) are affected by this maintenance. Only prefixes that have been explicitly configured to bypass our DDoS protection (which we do not recommend) are unaffected. In any case, no customer action is required.
Fallback plan
Should the update fail and cause issues, we will disconnect the filters within a few seconds and update this status post transparently. In that case, mitigation of sophisticated attacks will not be possible for 30-60 minutes.
Jun 24, 20:44 CEST