Completed -
The scheduled maintenance has been completed.
Feb 19, 02:15 CET
Verifying -
Latencies are back to normal since 1:14:12. The root cause was an incorrect loadbalancing of traffic within our edge network at this PoP, leading to congestion in one interconnect during linecard reboot, while all others remained at sufficient capacity. We apology for any trouble caused by this issue. It will be fixed permanently during regular network maintenance and expansion work in near future.
Feb 19, 01:20 CET
Update -
We have issued the linecard reboot at 1:06:25 and observe slightly increased latencies within our network since then. We are working hard on stabilizing the situation.
Feb 19, 01:09 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 00:21 CET
Scheduled -
At 20:55, our monitoring systems alerted us about an issue with a linecard of the edge router at the dataforest PoP Interxion FRA8, leading to decreased network capacity. We have immediately checked the alerts and decided to reboot the linecard. This is required as soon as possible to prevent further issues and restore capacity and will take place in the announced timeframe.
No customer impact is expected at any datacenter, but it cannot be ruled out entirely. A residual risk remains, which is why we are announcing maintenance work as a precautionary measure on principle. In the unlikely event of impact, we will provide updates via this status post.
Feb 18, 21:14 CET