Advisory: Windows Update May Cause "Unsupported Processor" Errors

Incident Report for dataforest

Monitoring

We are currently aware of an issue affecting some customers running Windows Server 2025. After recent Windows Updates, systems with certain AMD processors or running in virtualized environments may experience startup failures or blue screen errors with the message "UNSUPPORTED PROCESSOR."

This issue is caused by the latest Windows Update and is not related to our services or infrastructure. We recommend affected customers skip or defer the problematic update if possible. If you are experiencing these symptoms, please contact our support team for further assistance.

We are closely monitoring the situation and will provide updates as more information becomes available. Thank you for your understanding.
Posted Jun 14, 2025 - 13:12 CEST