[FC-FRA4] Switch Replacement on Dedicated Server Racks (X12, X13)

Scheduled for Oct 15, 13:00 - 15:00 CEST

Scheduled

Start: 15.10.2026, 13:00 CEST
End: 15.10.2026, 15:00 CEST

We will replace the switches of the dedicated server racks X12 and X13 at FC-FRA4 with new hardware, following the issues encountered during previous maintenance work on these switches. Affected servers will experience a brief network interruption while being moved to the new switches.

Affected rack(s)
X12
X13

If your server is not located in one of these racks, you are not affected and no action is required.

How to check if you are affected
In our control panel at https://dedicated.dataforest.cloud, open the server and check "Statistics". If one of your ports shows a description containing one of the rack identifiers listed above, your server is part of the maintenance scope.

You can see whether your server has one or two uplinks in your contract or product details. If two uplinks are included, LACP must be configured and actively used on your side.

Expected impact
During the maintenance window, all servers in the affected racks will be moved to the new switches. Servers will be re-cabled one after another, uplink by uplink. The servers themselves will not be rebooted.

- Servers with only one uplink will lose network connectivity while being re-cabled, for up to 30 seconds. Connectivity should recover automatically once the server is connected to the new switch.
- Servers with two uplinks will experience a considerably shorter interruption, as one physical uplink remains active while the other one is being moved to the new switch.
- For servers with two uplinks, correct LACP configuration on the customer side is always required. Two physical uplinks only provide redundancy if they are configured as one LACP channel. If LACP is missing or incorrectly configured on the customer side, the server will experience an interruption of up to 30 seconds, even though redundant uplinks are physically available.

We will complete the work as quickly as possible and aim to keep the interruption to the minimum stated above. Thank you for your understanding.
Posted Oct 02, 2026 - 19:06 CEST
This scheduled maintenance affects: Datacenter FC-FRA4 (Dedicated Servers).